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IT-ITeS
Where Youth, Connectivity & Code Converge
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globally in total mobile connections
IT services market by 2025
registered freelancers
IT & software companies
OVERVIEW
Bangladesh’s Information Technology and IT-Enabled Services (IT-ITeS) sector is emerging as one of South Asia’s strongest digital success stories—driven by rapid connectivity, a growing digital workforce, and increasing global demand for outsourcing. With over 130 million internet users and smartphones in 60% of households, Bangladesh is among the most digitally connected frontier markets in Asia. Bangladesh ranks among the top countries globally for freelance IT talent. A large pool of young, tech-savvy professionals continues to drive global demand for Bangladeshi freelancers in development, design, and digital services. Core areas include software development, ITES, AI, cybersecurity, UI/UX, mobile apps, and embedded systems.
The domestic IT services market is also rapidly expanding, with revenue projected to reach USD 2.11 billion by 2025, led by IT outsourcing—the dominant segment valued at USD 788 million. Between 2025 and 2029, the market is expected to grow at a CAGR of 11.8%, reaching USD 3.29 billion. This trend reflects a steady rise in corporate IT investment and Bangladesh’s appeal as a global outsourcing hub.
Growth Drivers
Global Export Expansion
350+ Bangladeshi IT firms now export to 80+ countries, with export earnings exceeding USD 500 million in FY2022. Key markets include the US, UK, Finland, Sweden, Denmark, Australia, Germany, Netherlands, Singapore, Japan, and India.
Foreign Investment Growth
40+ companies now operate as joint ventures or fully foreign-owned offshore development centers (ODCs), expanding Bangladesh’s integration into global tech supply chains.
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Advanced Solutions
Bangladeshi firms deliver high-end services including biometric ID systems, automated licensing platforms, and global backend infrastructure—alongside emerging capabilities in AI and machine learning, IoT and embedded systems, AR/VR, and custom enterprise software.
Accelerating Access
Starlink’s entry is poised to transform Bangladesh’s connectivity landscape, especially by extending high-speed internet to underserved regions—unlocking new opportunities in digital services, e-commerce, edtech, smart agriculture, and rural tech infrastructure.
Policy Support
Export cash incentives, tax holidays, and dedicated hi-tech parks ensure an enabling environment for digital enterprises and foreign investors.
KEY PLAYERS
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POLICIES & INCENTIVES
- A 10% export subsidy is available for the export of software, ITeS, and hardware.
- Locally owned software, ICT, and hardware industries located in high-tech parks are eligible for a 4% incentive for product and market diversification, provided there is a 30% value addition.
RELEVANT BODIES
- Information and Communication Technology (ICT) Division
- Bangladesh Hi-Tech Park Authority
- Bangladesh Telecommunication Regulatory Commission (BTRC)
- Bangladesh Association of Software and Information Services (BASIS)
- Bangladesh Computer Council (BCC)
- Bangladesh Association of Call Center & Outsourcing (BACCO)
- Ecommerce Association of Bangladesh (e-CAB)